In the evolving landscape of customer service and sales, Typewise emerges as a game-changer. This AI Communication Assistant promises to triple the productivity of customer service and sales teams, heralding a new era of efficiency and effectiveness.
1. Enhanced Communication and Efficiency
Typewise is dedicated to speeding up and refining communication. It offers tangible efficiency gains of 20-30%, saving 10-20 hours per employee each month, and a substantial €5,000 per employee annually. The tool boasts a remarkable 3-4X return on investment, demonstrating its significant impact on operational efficiency.
2. Advanced AI Features for Improved Interactions
At the core of Typewise's capabilities are its advanced AI features:
- Text Prediction: Auto-completes sentences and paragraphs in real-time, streamlining written communication.
- Magic Reply: Generates auto-responses for emails and chats based on the context, ensuring timely and relevant replies.
- Autocorrect & Grammar Check: Instantly corrects typos and grammatical errors, maintaining professionalism in communication.
- Real-Time Translation: Communicates in over 26 languages in real-time, breaking language barriers without needing native speakers.
3. Seamless Integration and Setup
Typewise offers instant setup with a browser-based plugin, ensuring easy integration with popular CRM systems like Salesforce, ServiceNow, and MS Dynamics. This feature underscores Typewise's commitment to hassle-free adoption and immediate value addition.
4. Uncompromised Data Privacy and Security
Data privacy and security are paramount in today's digital world. Typewise is GDPR compliant, made in Switzerland, and available as both SaaS and On-premises, ensuring that it adheres to the highest standards of data security.
5. Versatile Application Across Various Functions
Typewise is adept at handling a wide range of tasks:
- Emails & Tickets: Efficiently manages high ticket volumes, improving quality standards.
- Live Chat: Delivers instant and accurate replies, enhancing live chat interactions.
- Call Documentation: Reduces administrative efforts in call and meeting documentation.
6. Real-World Success and Client Testimonials
Clients like DPD (Schweiz) AG and Planzer have attested to Typewise's effectiveness, reporting over 25% efficiency improvements and time savings while providing personalized customer service.
7. Risk-Free Trial and Demonstrated ROI
Typewise offers a zero-risk pilot, requiring no IT integration and a very short setup time. This approach, coupled with its demonstrated 3-4X ROI, makes it a low-risk, high-reward solution for businesses looking to enhance their customer service and sales productivity.
